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Shipping & Returns

Shipping and handling charges:

All products ordered on ebiz are dispatched by Turpin Distribution packed to ensure they reach their destination in perfect condition.
The shipping and handling charges will depend upon the total weight of the order and dispatch destination.
There are two delivery options available for book orders: standard and priority. At the point of checkout and once either option has been selected the shipping and handling charges will be calculated.

Returns:

You are entitled to cancel your online order within seven days of purchase for non-faulty goods. The seven day period begins on the day when you receive your order.
Turpin Distribution will give you a refund within 30 days. The refund will include any shipping charges you paid when you made your purchase.
Although you have the right to a refund, you will have to pay the return postage costs of shipping the goods back to:

Turpin Distribution
Returns Department
Pegasus Drive
Stratton Business Park
Biggleswade
SG18 8TQ
United Kingdom

For OECD and Emerald books only, goods can be returned to:

Bookmasters
30 Amberwood Parkway
Ashland
OH 44805
United States of America